SSC CGL 2025 Tier-I · 15 September 2025, Shift 1 · General Awareness · Question 18 of 100

We transcribed this text from the pictures on a candidate's response sheet for this shift; the answer is the key SSC colour-marked on that sheet. Solution last reviewed 13 September 2026.

Where this paper and its answers come from

SSC does not publish CGL question papers or a public answer key. From 2025 the candidate response sheet prints every question and option as a picture, so the text here is transcribed from those pictures for this shift and checked against them independently; where the layout carries meaning, the picture is shown as well. Each answer is the key SSC colour-marked on that sheet. SSC released a tentative key for challenge and later its final one, both only to candidates behind a login, and the sheet does not say which of the two it carries. The solutions are written by UnlockIAS.

Consider the following statements about the eSanjeevani initiative: Statement 1: eSanjeevani OPD enables remote doctor consultations for citizens via online mode. Statement 2: eSanjeevani AB-HWC connects citizens with Ayushman Bharat Health and Wellness Centers (AB-HWC). Which of the above is/are correct?

(a)Only Statement 1 is correct
(b)Only Statement 2 is correct
(c)Both 1 and 2
(d)Neither 1 nor 2

Answer

Why

Correct — C. Both statements describe the two variants of eSanjeevani, the Union health ministry's national telemedicine service.

eSanjeevani OPD is patient-to-doctor: a citizen consults a doctor online from home, so Statement 1 holds.

eSanjeevani AB-HWC runs through Ayushman Bharat Health and Wellness Centres, linking the patient at the centre to a doctor at a hub, so Statement 2 holds → option (c).

Why the others are wrong

(a)
Only Statement 1 is correct — Rejecting Statement 2 misses the provider-to-provider variant, eSanjeevani AB-HWC, which connects patients at Health and Wellness Centres to doctors at hub hospitals.
(b)
Only Statement 2 is correct — Rejecting Statement 1 misses eSanjeevani OPD, the patient-to-doctor service citizens use from home through its website or mobile app.
(d)
Neither 1 nor 2 — Both statements match the platform's two variants, OPD and AB-HWC, so 'neither' has nothing to rest on.

Concept

eSanjeevani is the national telemedicine service of the Ministry of Health and Family Welfare, developed by C-DAC Mohali. It runs in two modes.

The AB-HWC mode is provider-to-provider on a hub-and-spoke model: a health worker at the centre (the spoke) connects the patient by video to a doctor or specialist at a hospital or medical college (the hub).

The OPD mode is patient-to-doctor: a citizen registers online and consults from home.

In 2023 the government renamed the Health and Wellness Centres Ayushman Arogya Mandir. The variant's name in this question keeps the older form.

Key facts

eSanjeevani is the Union health ministry's national telemedicine service, developed by C-DAC Mohali.
eSanjeevani AB-HWC is provider-to-provider, on a hub-and-spoke model with Health and Wellness Centres as the spokes.
eSanjeevani OPD, the patient-to-doctor service, was launched in April 2020, during the first COVID-19 lockdown.
Ayushman Bharat Health and Wellness Centres were renamed Ayushman Arogya Mandir in 2023.

Study next

Ayushman Bharat's two pillars: PM-JAY and the Health and Wellness CentresAyushman Bharat Digital Mission and the ABHA health accountTelemedicine Practice Guidelines, 2020

Common traps

Doubting Statement 2 because it reads like a description of a place rather than a service. The AB-HWC variant is named after the centres it runs through.
Assuming telemedicine means patient-to-doctor only. The AB-HWC mode is doctor-to-doctor, with the patient present at the centre.

Ayushman Bharat also appears at 11 Sep 2024, 09:00, GA Q.11, which asks the launch year of the PM Ayushman Bharat Health Infrastructure Mission (keyed 2021).

Related PYQs

No directly related past PYQ was found.

Topic: General Policy — all 308 SSC CGL questions on it, every solved shift.