1. Information We Collect
Personal Information
- Name and email address (required for registration)
- Phone number (optional)
- Profile picture (optional)
Usage Information
- Test performance data and analytics
- Time spent on the platform
- Device information and IP address
- Browser type and operating system
Payment Information
We use Razorpay for payment processing. We do not store your credit/debit card information directly. All payment data is handled securely by our payment processor.
2. How We Use Your Information
- To provide and improve our educational services
- To personalize your learning experience
- To track your progress and provide analytics
- To communicate with you about your account and updates
- To process payments and manage subscriptions
- To ensure platform security and prevent fraud
3. Data Storage and Security
Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze platform usage and performance
- Provide a better user experience
5. Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors (for transaction processing)
- Analytics services (aggregated, anonymized data)
- Legal authorities (when required by law)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting support.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes via email or a prominent notice on our platform.
10. Contact Us
For privacy-related questions or concerns, please contact us at: privacy@unlockias.com