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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using UnlockIAS ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

UnlockIAS is an online educational platform providing test preparation services for UPSC Civil Services Examination. Our services include mock tests, practice questions, performance analytics, and study materials.

3. User Accounts

  • You must provide accurate and complete registration information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must notify us immediately of any unauthorized use of your account.
  • One user may only maintain one account at a time.

4. User Conduct

You agree not to:

  • Share your account credentials with others
  • Copy, distribute, or share test content without permission
  • Use automated tools or bots to access the platform
  • Attempt to circumvent any security measures
  • Engage in any activity that disrupts the platform

5. Test Rules

  • Tests must be completed within the allotted time.
  • Once a test is submitted, answers cannot be modified.
  • Using unauthorized resources during tests is prohibited.
  • Multiple attempts on the same test (if restricted) are not allowed.

6. Payment and Subscriptions

  • Subscription fees are non-refundable unless otherwise specified.
  • Prices are subject to change with prior notice.
  • Auto-renewal may be enabled for subscriptions.
  • You can cancel your subscription at any time from your account settings.

7. Intellectual Property

All content on the platform, including questions, explanations, and study materials, is the intellectual property of UnlockIAS. Unauthorized reproduction or distribution is strictly prohibited.

8. Limitation of Liability

UnlockIAS is not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount paid by you for our services.

9. Termination

We reserve the right to terminate or suspend your account for violation of these terms, without prior notice. Upon termination, your access to the platform will be revoked.

10. Changes to Terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these terms, please contact us at support@unlockias.com