What are the main components of emotional intelligence (EI)? Can they be learned? Discuss.

What do you understand by 'values' and 'ethics'? In what way is it important to be ethical along with being professionally competent?

(a) What do you understand by the following terms in the context of public service? (i) Integrity (ii) Perseverance (iii) Spirit of service (iv) Commitment (v) Courage of conviction (3×5=15 marks, 250 words) (b) Indicate two more attributes which you consider important for public service. Justify your answer. (100 words, 10 marks)

Some people feel that values keep changing with time and situation, while others strongly believe that there are certain universal and eternal human values. Give your perception in this regard with due justification.

(a) What do you understand by the term 'voice of conscience'? How do you prepare yourself to heed to the voice of conscience? (150 words, 10 marks) (b) What is meant by 'crisis of conscience'? Narrate one incident in your life when you were faced with such a crisis and how you resolved the same. (150 words, 10 marks)

Given below are three quotations of great moral thinkers/philosophers. For each of these quotations, bring out what it means to you in the present context: (a) 'There is enough on this earth for every one's need but for no one's greed.' — Mahatma Gandhi (150 words, 10 marks) (b) 'Nearly all men can withstand adversity, but if you want to test a man's character, give him power.' — Abraham Lincoln (150 words, 10 marks) (c) 'I count him braver who overcomes his desires than him who overcomes his enemies.' — Aristotle (150 words, 10 marks)