1.Motor Vehicle Aggregator Guidelines 2025 (Aggregator Guidelines)
What & Where
MVAG-2025: national guidelines regulating app-based mobility aggregators under Motor Vehicles Act 1988
Issued by Ministry of Road Transport & Highways; enforceable across all Indian states & UTs
Covers taxis, auto-rickshaws, bike-taxis, EV fleets, Divyangjan-friendly vehicles under one licence
Quick Facts for MCQs
Driver Welfare
- Revenue share floor 80 % own-vehicle, 60 % aggregator-owned
- Mandatory insurance package ₹15 lakh total; periodic health, psychological checks
- Quarterly training for bottom 5 % driver ratings
Passenger Protection
- Insurance cover ₹5 lakh per passenger; meter counts pick-up to drop-off only
- Grievance window three days; outcome communication mandatory
- Cancellation misuse penalty 10 % fare, cap ₹100 on rider/driver
Pricing & Compliance
- Base fare set by states; dynamic pricing allowed 0.5–2× base
- Violation fines ₹1 lakh–₹1 crore; repeat offence brings 3-month suspension
- Licence management via central online portal, dedicated grievance officer compulsory
Green & Inclusive Mobility
- Bike-taxi legality extended to private motorcycles, subject to state nod
- States may impose annual EV adoption targets on aggregators
- Divyangjan-accessible vehicles inclusion mandatory in fleets
Key Data Points
| Feature | Data-Point |
|---|---|
| Year notified | 2025 |
| Parent Act | Motor Vehicles Act 1988 |
| Driver share (own vehicle) | ≥ 80 % of fare |
| Driver share (aggregator vehicle) | ≥ 60 % of fare |
| Health insurance per driver | ₹5 lakh |
| Term insurance per driver | ₹10 lakh |
| Passenger travel cover | ₹5 lakh per ride |
| Complaint resolution | ≤ 3 days |
| Dynamic pricing band | 0.5× – 2× state base fare |
| Cancellation penalty | 10 % fare; cap ₹100 |
| Bike-taxi provision | Private motorcycles allowed, state nod |
| EV mandate | States may set annual targets |
| Accessibility clause | Divyangjan-friendly vehicles compulsory |
| Fine range | ₹1 lakh – ₹1 crore |
| Licence suspension | 3 months on repeat offence |



