Codes of Ethics, Codes of Conduct, Citizen's Charters, Work culture, Quality of service delivery

It is said that for an ethical work culture, there must be code of ethics in place in every organisation. To ensure value-based and compliance-based work culture, what suitable measures would you adopt in your work place? (Answer in 150 words) 10

The ‘Code of Conduct’ and ‘Code of Ethics’ are the sources of guidance in public administration. There is code of conduct already in operation, whereas code of ethics is not yet put in place. Suggest a suitable model for code of ethics to maintain integrity, probity and transparency in governance.

What do you understand by the term ‘good governance’? How far recent initiatives in terms of e-Governance steps taken by the State have helped the beneficiaries? Discuss with suitable examples.

Explain the basic principles of citizens charter movement and bring out its importance.

Distinguish between “Code of ethics” and “Code of conduct” with suitable examples.

Discipline generally implies following the order and subordination. However, it may be counter-productive for the organisation. Discuss.

Discuss the Public Services Code as recommended by the 2nd Administrative Reforms Commission.