Q: Which of the following are the elements of TQM? 1. Teamwork and Employee empowerment 2. Feedback mechanisms 3. Strong division of labour 4. Result oriented management Select the correct answer using the code given below :
(a)1 and 2 only
(b)3 and 4 only
(c)2, 3 and 4 only
(d)1, 2, 3 and 4
Correct Answer: (a)